Privacy Policy

Effective Date: 1st January 2025

1. Introduction

Welcome to Party Pioneers ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.partypioneers.co.uk, or use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.

Event Details: Information about your event, such as date, location, and specific requirements.

Payment Information: Bank account or payment card details (processed securely by our payment provider).

Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.

Communication Data: Any correspondence you send to us, including emails or messages via our contact form.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide our DJ services and fulfil bookings.

To communicate with you about your event and respond to enquiries.

To process payments and manage invoices.

To improve our website and services.

To comply with legal obligations.

To send marketing communications, where you have provided consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contractual Necessity: To fulfil our obligations under a contract with you (e.g. providing DJ services).

Legitimate Interests: To improve our services and website functionality.

Consent: Where you have given us explicit consent (e.g. for marketing communications).

Legal Obligations: To comply with applicable laws and regulations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting obligations. After this period, your data will be securely deleted or anonymised.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: Such as payment processors, website hosting companies, and marketing platforms.

Legal Authorities: If required by law or to protect our rights and interests.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under UK data protection laws, you have the following rights:

Access: To request a copy of the personal data we hold about you.

Rectification: To correct any inaccurate or incomplete data.

Erasure: To request the deletion of your data under certain circumstances.

Restriction: To limit how we use your data.

Objection: To object to the processing of your data for specific purposes.

Data Portability: To receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details below. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

9. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: Necessary for website functionality.

Analytics Cookies: To track visitor behaviour and improve our services (e.g. Google Analytics).

Marketing Cookies: To personalise advertising and promotions.

You can manage or disable cookies through your browser settings.

10. Marketing Communications

If you opt in, we may send you promotional emails about our services, offers, or upcoming events. You can withdraw your consent at any time by clicking unsubscribe in any email or by contacting us directly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact using the details at the bottom of the page.